How to refer to Gender Care Clinic
Anyone can contact the Gender Care Clinic directly.
Refer yourself
For people seeking gender-affirming healthcare, advice or support, as well as whānau and support people helping with the first point of contact.
Refer a patient
For GPs, nurses, counsellors and other health professionals.
Refer yourself
You can email, call or text Gender Care Clinic directly. If it helps, a parent, partner, friend, whānau member or support person can make the first contact on your behalf.
How to get in touch
Texting is fine if talking on the phone feels like too much on the day. Write as much or as little as you want in a first message.
What to include when you contact us
Your name, and the name you would like to be called.
A phone number or email address the clinic can reply to.
What you would like to talk about.
Send what you are comfortable with
Send only what you are comfortable sending, and leave anything else for the appointment.
Referring a patient
Medical professionals are welcome to refer a patient to Gender Care Clinic, or to contact the clinic with a question before referring.
How to reach the clinic
You can email us a referral form with relevant patient information, including medical, medication and family history, so we can review and action the referral appropriately.
What to include in a referral
Your name, role and practice contact details.
The patient's name and the best way to contact them.
What the patient is asking for, and anything they want the clinic to know.
Medical history.
Medication history including allergies.
Family history.
What happens after you get in touch
Our clinic admin team will contact you by phone, text or email to arrange an appointment with our nurse. This is usually a 45-minute consultation to get to know you, discuss your needs and give you an opportunity to ask any questions.
If you would like to know what to expect, call or text 021 029 37574 and ask.
Would you rather ask a question first?
You are welcome to ask something before you decide whether to make an appointment. Call or text the clinic, or read the questions people ask most.
If it is an emergency, call 111. Gender Care Clinic is not an emergency service.
